Contained strategy session designed to help you untangle one or two specific areas of friction in the backend of your business.
Focus Session
Sometimes your business does not need a full overhaul.
Finding the friction in your business
The Focus Session is a contained strategy session designed to help you untangle one or two specific areas of friction in the backend of your business.
It is ideal when you do not need a full operational review, but you do need expert eyes on a process, system, decision, or recurring issue that is taking more time, energy, or headspace than it should.
This might include things like a clunky enquiry process, messy client onboarding, inbox overwhelm, booking back-and-forth, unclear task management, or a recurring admin process that still mostly lives in your head.
What is a Focus Session?
not just another strategy session
A Focused Strategy Session For One Or Two Friction Points
The Focus Session is a contained strategy session designed to help you untangle one or two specific areas of your business that are creating friction.
This is ideal if you do not need a full operational review, but you do need expert eyes on a process, system, decision, or recurring issue that is taking more time, energy, or headspace than it should.
This might include:
- A clunky enquiry process
- Messy client onboarding
- Inbox overwhelm
- Booking back-and-forth
- A recurring admin process that still lives in your head
- Unclear task management
- A tool or workflow that technically works, but feels harder than it should
- A decision you keep circling because you cannot quite see the cleanest way forward
The Focus Session gives you space to talk through the issue, make sense of what is happening, and identify the most practical next steps.
It is not a full business audit.
It is not a giant overhaul.
It is a focused, strategic untangling of the area that keeps slowing you down.
Book NowA guide to
What to expect in a Focus Session
Inclusions
What is in the Focus Session
The Focus Session includes:
- A focused pre-session review of the area you want to improve
- A 90-minute strategy session via Zoom
- Review of the relevant tools, systems, workflows, and current process
- Identification of bottlenecks, gaps, double-handling, or unnecessary complexity
- Practical recommendations on what to simplify, change, document, delegate, or automate
- Clear next steps so you know what to do first
- Session recording
- Summary notes and action points after the session
After the session
What you walk away with
After your Focus Session, you will have a clearer understanding of:
- What is creating the friction
- What is working and worth keeping
- What needs to be simplified
- What can be documented, delegated, or removed
- What your next practical step should be
The goal is not to fix your whole business in one session.
The goal is to stop circling the same issue and finally have a clear way forward.
Best for
The Focus Session is best for you if:
- You have one or two specific areas that need attention
- You know where the friction is, but not how to fix it
- You want strategic advice before making changes
- You are not ready for a full operational review
- You want a practical plan, not a pile of vague suggestions
- You are newer in business and want to set one area up properly
- You are established in business, but one part of the backend keeps niggling
Choose the right support for you
The difference is the depth of review.
The Focus Session
Your focused starting point for one clear area of friction.
The Focus Session is a contained strategy session for business owners who do not need a full operational review but do need expert eyes on one or two specific areas creating friction.
This might be a clunky onboarding process, a messy enquiry flow, a booking system that creates too much back-and-forth, or a recurring admin task that still mostly lives in your head.
It is ideal if your business is newer and you want to tidy up one area properly before things get busier, or if you are ready to establish stronger systems before the backend starts to feel out of control. It is also a great fit for established businesses where things are mostly working, but one niggling issue keeps taking up more time and headspace than it should.
You bring the issue. I help you untangle it and map the next practical step.
Operational Reset
For when the backend needs a bigger-picture review
The Operational Reset is a deeper strategic intensive for business owners who know their backend needs more than a quick tidy-up.
This is for the woman whose business is working, but not as smoothly as it should. You might be juggling too many manual steps, unclear workflows, scattered tools, inconsistent client processes, or support that still needs too much direction from you.
You do not necessarily need to burn everything down. You need someone to step back with you, review what is happening behind the scenes, and create a clear plan for what needs to be simplified, strengthened or rebuilt.
The Operational Reset gives you the strategic clarity and roadmap before you invest in more tools, more support or another patchwork fix.
Not sure which you need?
Here is the simplest way to decide.
Choose Focus session if.....
Existing clients who have completed a Focus Session or Operational Reset and are ready to implement part of the plan.
Choose Operational Reset if.....
New clients who know they need both the strategy and hands-on implementation for one clear area of friction.
Not sure which one you need?
Here is the simplest way to decide.
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Choose The Focus Session If… |
Choose The Operational Reset If… |
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Check out Operational Reset
"Your insights and guidance really helped me gain perspective and make some big decisions that will bring me and my business forward"
Lana
What happens next?
Use the button to schedule your session
Complete payment and sign our service agreement
Complete a short but purposeful questionnaire
Come along ready to focus in our 90 minute session
Receive an email with resources, notes, action plan and call recording
Work independently from your plan, book an Operational Reset if you need a deeper review, or move into a tailored project or ongoing support if it is the right fit
You’ve built something great. Now let’s make it easier to run. Book your Focus Session and take the first step into flow.
Ready to start?
Total Investment $999 + GST.
I'm Emma
I am the founder of Em & Co Consulting, and the one you call when the backend of your business is stretched too thin (and let's be honest, so are you!)
I work with women juggling family, life, and business - often in rural or regional pockets of Australia, who are holding everything together but don’t have the systems, support, or space to grow. Sound familiar?
I created this business because I am you. I know what it’s like to run a business from the kitchen bench with a baby on your hip, emails piling up, and your brain ticking through five tabs at once. (It's probably more than five tabs, but we don't judge around here!)
I’ve been the glue holding work, home, and community together, and I know how heavy it gets.
My job? To lighten that load for women like you!
let's do this!Frequently asked questions
What if I am not ready to Outsource?
Will this make more work for me?
Do I have to keep working with you after?
Why not just book a VA instead?
NOW IS THE TIME
Your business doesn’t need more duct tape or late-night admin.
It needs focus.
BOOK NOW
